Dear Valued Customer,

Due to the widespread Microsoft Outlook service disruption, NSS Fasteners is currently experiencing issues with our email system.

We're still open, operational and processing orders!

How to place your orders

While our usual email service is unavailable, you can continue placing orders through:

Online: NSS Fasteners Web Portal

Phone: +27 11 594 6100 / +27 11 776 0600

WhatsApp: Our Sales Team will be distributed amongst the following WhatsApp numbers, for inbound enquires and quotes.
Sales Group 1 [Amanda, William, Matty, Eunice]: +27-078-383-4409
Sales Group 2 [Marilize, Maria, Tania, Morne]: +27-073-486-7165
Sales Group 3 [Philile, Sidney, Deon, Zaakirah]: +27-073-144-0011
Sales Group Exports: +27-073-275-3008

What services are affected?

The outage is impacting normal email correspondence, including:

  • Receiving enquiries and quotation requests via usual email channels.
  • Email order and quote confirmations will now come from our Gmail account (nssfasteners2@gmail.com).

What is operating as normal?

  • Orders placed through our web portal, by phone or via WhatsApp will continue to be processed.
  • Order fulfilment and deliveries will continue as normal.
  • Orders already prepared for collection can still be collected.

We are monitoring the situation and will keep you updated as services are restored.
We apologise for any inconvenience and appreciate your patience. Our team remains available through the alternative channels above and is ready to assist.

Thank you for your continued support.
The NSS Fasteners Team